Teams have a collective mindset as well as individual mindsets. We each come to conversations with our own mental model and sense-making, and we carry unvoiced assumptions. Collectively, people may get stuck in Groupthink, unable to see how to generate break-through thinking and innovation. Teams often benefit from a neutral party who can observe the conversation and interaction and pose thoughtful questions that invite the group to examine its own workings and to improve their problem-solving and conflict-resolution skills. Action Learning is a great tool for problem solving and for developing team members’ leadership skills, all in one meeting!